Frequently Asked Questions

Frequently Asked Questions

Does your mix come with a guarantee?

No it cannot, because there are so many other variables that affect the growing process and a plant’s success.  Instead, we take the time to go through in-depth questions with our customers about what they are growing, and their specific requirements, so that we can advise on their specific mix.

Do you sell potting mix in boxes?

No, we don’t.

Do you sell mulch?

No.  We have orchid bark, but not mulch.  If you live locally, contact Supersoil in Lilydale.

Do you offer cartage?

Yes, we work closely with trucking supplier Supersoil and arrange delivery for you.

Do you have a quality certification?

Yes, we are a member of Nursery and Garden Industry of Victoria and have been an Accredited Growing Media Supplier since in 1997. We achieved ISO 9001 certification in 2006, and get re-certified every three years.  It’s the ultimate Global Benchmark for Quality Management standards and ensures we are continually improving and streamlining operations.

Do you have a minimum order?

Yes.  A minimum order for custom-made potting mix is 3 cubic metres.  We may have smaller quantities available to buy, but not made to your specifications.

Do you have a general garden bed mix?

Yes, we do.  We wouldn’t recommend it for container pots, but it works well if you are digging it in with an existing garden bed.

Can I buy a metre of compost mix for my garden?

We often have a good quality (non wholesale) general unspecified mix, so please ring to check availability and make an appointment to pick up.

Can I bring my own truck?

Yes, call Sue to discuss.

After ordering, how soon will I get my order?

We recommend giving us 2 days notice minimum.  The earlier you can order, the more likely we will be able to deliver when you want it.

Still have questions?

Contact us to answer any questions you might have or gt started with a quote.

Let us help you

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